Protecting personal data is a priority for CTC. It lies at the heart of our commitments to our customers. We also attach importance to transparency in the processing of the collected data.
To build a relationship of trust with you, we are committed to ensuring the security and confidentiality of your personal data. We comply with French and European regulations concerning your personal data in accordance with the European regulation on the protection of personal data (RGPD). We, therefore, invite you to express your consent to the various communications we may send you.
Upon arriving on this website, we asked you to accept the privacy policy below.
You can access information about you by contacting CTC, 4 rue Hermann Frenkel 69367 Lyon Cedex 07 FRANCE
You may also, for legitimate reasons, contact our Personal Data Protection Officer (DPO) by e-mail to access your personal data and request its modification, portability, or deletion.
This website collects certain personal data from its users.
CTC, 4 rue Hermann Frenkel 69367 Lyon cedex 07 FRANCE
DPO (Data Protection Officer): dpo@ctcgroupe.com
The personal data collected by this website, either directly or through third parties, includes cookies, usage data, e-mail address, first name, last name, company name, job title and other data provided when using the service.
Full details of each type of personal data collected are provided in the sections devoted to this privacy policy or in specific explanatory texts published before the data is collected. Personal data may be freely provided by the user or, in the case of usage data, collected automatically when you use this website.
Unless stated otherwise, all data requested by this website is mandatory and its absence may make it impossible for this website to provide services. In the event that this website specifies that certain data is not compulsory, users are free not to provide it without any consequences for the availability or operation of the service.
Users who have any doubts about the personal data required are invited to contact the owner.
Any use of cookies - or other tracking tools - by this website or by the owners of third-party services used by this website is intended to provide the service requested by the user, in addition to the other purposes described in this document and in the cookie policy, if available.
Users are responsible for any third-party personal data obtained, published, or communicated through this website and confirm that they obtain the consent of the third party to provide the data to the owner.
The owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or destruction of the data.
Data processing is carried out using computers or IT tools, following procedures and organizational methods closely related to the purposes indicated. Apart from the owner, the data may be accessible, in certain cases, to certain categories of persons in charge of the operation of this website (administration, sales, marketing, legal department, system administration) or to external parties (such as third-party technical service providers, courier services, hosting providers, IT companies, communications agencies) designated, where applicable, as sub-contractors by the owner. The updated list of these parties may be requested from the owner at any time.
The owner may process personal data relating to users if one of the following conditions applies:
In all cases, the owner will gladly assist you in clarifying the specific legal basis that applies to the processing, and in particular whether the provision of personal data is a legal or contractual requirement, or a requirement necessary to enter into a contract.
Data is processed at the owner's registered office and in all other places where the responsible parties are located.
Depending on the user's location, data transfers may result in the user's data being transferred to a country other than their own. To find out more about where this transferred data is processed, users can consult the section containing details about the processing of personal data.
Users also have the right to know the legal basis for data transfers to a country outside the European Union or to any international organization governed by public international law or created by two or more countries, such as the UN, as well as the security measures taken by the owner to safeguard their data.
If such a transfer takes place, users can find out more by consulting the relevant sections of this document or by contacting the owner using the information provided in the contact section.
Personal data is processed and kept for as long as required for the purpose for which it was collected.
Consequently:
The owner may be authorized to retain personal data for a longer period whenever the user has given consent to such processing, for as long as such consent is not withdrawn. In addition, the owner may be obliged to retain personal data for a longer period whenever this is required for the performance of a legal obligation or by order of an authority.
Once the retention period has expired, the personal data will be deleted. Consequently, the right of access, the right of erasure, the right of rectification, and the right to data portability cannot be applied after the retention period has expired.
User data is collected to enable the owner to provide its services, as well as for the following purposes: analyses, remarketing and behavioral targeting, registration and authentication, exchanges with social media and external platforms, managing the user database, contacting the user, monitoring this website, interacting with live support platforms, displaying content from external platforms, commenting on content, managing and saving backups, managing payments and advertising.
Users can find further information on the purposes of this processing and the specific personal data used for each purpose in the respective sections of this document.
Personal data is collected for the following purposes using various services:
This type of service allows you to view and interact with content hosted on external platforms directly from the pages of this website. If such a service is installed, it may still collect data relating to web traffic on the pages, even if the user does not use it.
The services contained in this section enable the Owner to monitor and analyze web traffic and track changes in User behavior.
Google Analytics (Google Inc.): Google Analytics is a web analysis service provided by Google Inc. (‘Google’). Google uses the collected data to track and analyze the use of this website, to prepare reports on its activities and to share them with other Google services. Google may use the collected data to contextualize and personalize advertisements on its own advertising network.
Facebook Ads conversion tracking (Facebook, Inc.): Facebook Ads conversion tracking is an analysis service provided by Facebook, Inc. which links data from the Facebook advertising network to actions carried out on this website.
LinkedIn Insights (Linkedin): LinkedIn Insights conversion tracking is an analysis service provided by Linkedin, which links data from Linkedin's advertising network to actions taken on this website.
Google AdWords conversion tracking (Google Inc.): AdWords conversion tracking is an analysis service provided by Google Inc. which links data from the Google AdWords advertising network to actions carried out on this website.
Contact form (this website): by filling in the contact form with their data, the user authorizes the use of this information by this website for the purposes of responding to requests for information, quotations or any other request as indicated in the header of the form.
Personal data collected: e-mail address, surname, company name, and first name.
Subscribing to the distribution list or newsletter means that the user's e-mail address is added to the contact list of people who may receive e-mails containing commercial or promotional information about this website. Your e-mail address may also be added to this list if you register with this website or after making a purchase.
Personal data collected: e-mail address.
This type of service allows the owner to create user profiles based on an e-mail address, a person's name or other information provided by the user to this website, and to track the user's activities through analytical features. This personal data may also be compared with publicly available information about the user, such as social network profiles, and used to create private profiles that the owner may display and use to improve this website. Some of these services may also enable the sending of timed messages to the user, such as emails based on specific actions taken on this website.
User registration or authentication authorises this website to identify the user and gives the user access to dedicated services. As described below, third parties may provide registration and authentication services. In this case, this website may access Data stored by these third parties for registration or identification purposes.
Facebook Authentication (Facebook, Inc.): Facebook authentication is a registration and authentication service provided by Facebook, Inc. which is connected to the Facebook social network.
Personal data collected: different types of data indicated in the service's confidentiality policy.
Place of processing: United States - Privacy Policy. Participant in the Data Protection Shield.
This type of service allows exchanges with social networks or other external platforms directly from the pages of this website.
The exchanges and information obtained by this website are always governed by the privacy settings defined by the user for each social network.
If such a service is installed, it may still collect data relating to page traffic, even if the user does not use it.
Facebook Like button and social widgets (Facebook, Inc.): the Facebook Like button and social widgets are services enabling exchanges with the Facebook social network provided by Facebook, Inc.
When you create an account on our platform, we collect your email address, your company name, and your member company number in order to link your account to an identifier.
As part of the use of this site, we may need to consult the actual creation of your account to provide you with information at your request. We do not have access to the data consulted on our site, nor to your history.
Users may exercise certain rights regarding their data processed by the owner. In particular, users have the right to do the following:
In cases where personal data is processed in the public interest, in the exercise of official authority vested in the owner, or for the purposes of the legitimate interests pursued by the owner, users may object to such processing by providing a reason linked to their particular situation that should justify such objection.
Users should be aware, however, that if their personal data is processed for direct marketing purposes, they may object to such processing at any time without providing any justification. To find out whether the owner processes personal data for direct marketing purposes, users may refer to the relevant sections of this document.
Any request to exercise the user's rights may be addressed to the owner using the contact details provided in this document. Such requests may be made free of charge and will be considered by the owner as soon as possible and always within one month.
The website www.ctcgroupe.com includes hyperlinks to other websites, set up with the authorization of CTC. However, CTC is not in a position to check the content of sites visited in this way and consequently assumes no liability in this respect.
Browsing the www.ctcgroupe.com website may result in the installation of cookie(s) on the user's computer. A cookie is a small file that does not allow the user to be identified, but which records information relating to the browsing of a computer on a site. The data thus obtained is intended to facilitate subsequent browsing of the site and is also used to measure visitor numbers.
Refusal to install a cookie may make it impossible to access certain services. However, users can configure their computers as follows to refuse the installation of cookies:
Internet Explorer: Tools tab (wheel-shaped icon at top right) / Internet options. Click on confidentiality and choose block all cookies. Confirm with ok.
Firefox: click on the Firefox button at the top of the browser window, then go to the options tab. Click on the privacy tab. Set the retention rules to: use custom settings for history. Then uncheck it to disable cookies.
On Safari: click on the menu icon (symbolized by a wheel) in the top right-hand corner of the browser. Select settings. Click on show advanced settings. In the “privacy” section, click on “content settings”. In the “cookies” section, you can disable cookies.
Under Chrome: click on the menu icon (symbolized by three horizontal lines) in the top right-hand corner of the browser. Select settings. Click on “Show advanced settings”. In the “Privacy” section, click on preferences. In the “Privacy” tab, you can disable cookies.
Legal action: user's personal data may be used for legal purposes by the owner before the courts or in steps that may lead to legal action resulting from improper use of this website or related services.
The user is aware that the owner may have to reveal personal data at the request of public authorities.
Additional information concerning the user's personal data: in addition to the information contained in this privacy policy, this website may provide the user with additional information and contextual information concerning particular services or the collection and processing of personal data.
System logs and maintenance: for operational and maintenance purposes, this website and any third-party service may collect files that record interactions with this website (system logs) or use other personal data (such as IP address) for this purpose.
Information not included in this policy: further information regarding the collection or processing of personal data may be requested from the owner at any time. Please refer to the contact details at the beginning of this document.
How ‘Do not track’ requests are handled: this website does not support ‘Do not track’ requests. Please refer to the privacy policy of third-party services to determine whether or not they accept ‘Do not track’ requests.
The owner reserves the right to make changes to this privacy policy at any time by notifying its users on this page and possibly on this website or - insofar as this is technically and legally possible - by sending a notice to users via the contact details available to the owner. It is strongly recommended that you consult this page frequently, referring to the date of the last modification indicated at the bottom.
If the changes affect the processing activities carried out on the basis of the user's consent, the owner must obtain new consent from the user where necessary.
Personal data (or data): any information which, directly, indirectly, or in combination with other information - including a personal identification number - allows the identification or identifiability of a natural person.
Usage data: information collected automatically by this website (or by third-party services employed by this website), which may include the IP addresses or domain names of the computers used by users who use this website, URI (Uniform Resource Identifier) addresses, the time of the request, the method used to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's response (favorable result, error, etc.), the country of origin, the number of pages viewed, the number of pages viewed and the number of pages viewed. ), the country of origin, the characteristics of the browser and operating system used by the user, various details relating to the time per visit (e.g. time spent on each page in the application,) and details relating to the path followed in the application with special reference to the sequence of pages visited, and other parameters relating to the user's operating system or computer environment.
User: the person using this website who, unless otherwise indicated, is the data subject.
Data subject: the natural person to whom the personal data refers.
Sub-processor (or data controller): the natural or legal person, public authority, institution, or any other body that processes Personal Data on behalf of the Data Controller, as described in this privacy policy.
Controller (or owner): the natural or legal person, public authority, institution,n or any other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including security measures relating to the operation and use of this Website. Unless otherwise stated, the data controller is the owner of this website.
This website (or this application): the means by which the user's personal data is collected and processed.
Service: the service provided by this website as described in the relevant terms and conditions (if any) and on this website/application.
European Union (or EU): unless otherwise stated, all references in this document to the European Union include all current member states of the European Union and the European economic area.
Cookies: small sets of data stored on the User's device.
About me: gives access to the ‘about me’ section of the profile.
This privacy policy has been prepared in compliance with the provisions of several pieces of legislation, in particular Article 13/14 of European Regulation 2016/679 (General Data Protection Regulation).
This privacy policy relates solely to this website unless otherwise stated herein.
Last updated: March 2025
W3LINE hosts this content and only collects personal data that is strictly necessary for its provision.
